Jersey Revival

FAQs

About the store

1. Q: What sports jerseys do Jersey Revival offer? 

A: Jersey Revival offers a diverse collection of sports jerseys, including NBA and soccer. We offer both modern and vintage jerseys, catering to fans of all kinds.

2. Q: What makes Jersey Revival unique? 

A: Our enthusiasm, commitment, and authenticity set us apart. We offer officially licensed jerseys, free 14-day returns, customer support in multiple languages, tailored product recommendations, and competitive pricing. Plus, we provide complimentary shipping for all our jerseys.

3. Q: How can I trust the authenticity of the jerseys? 

A: We take immense pride in supplying authentic merchandise. All our jerseys are officially approved by the respective brands and clubs, constructed from superior materials, and authorized for sale. For more details, please visit our About Us page.

Contact

1. Q: How can I reach Jersey Revival’s customer service? 

A: Our customer service team is available 24/7 to support you. You can get in touch with us through our ‘Contact Us’ page or by emailing us. We strive to respond within a window of 4-24 hours. For more information, please visit our Contact Us page.

Sizing 

1. Q: Do all of your products follow the same sizing chart?
 

A: While we strive for consistency, each item has its unique style and design, which may cause slight variations in measurements. For the most accurate fit, we recommend referring to our specific product sizing charts which can be found on our Sizing Chart Page

2. Q: How do the men’s and women’s products fit?
 
A: Our Men’s and Women’s products are designed with a slightly tighter “slim” fit due to their athletic nature. This means they might fit more snugly than your regular clothing.
 
3. Q: I’m concerned about the fit of the jersey, what should I do?
 
A: If you’re unsure about the fit of our jerseys, we suggest going 1-2 sizes above your regular t-shirt size. This usually provides a more comfortable fit.
 
4. Q: How should I measure myself to find the correct size?
 
A: Please refer to our Sizing Chart Page for detailed instructions on how to measure yourself to ensure you choose the correct size.
 
5. Q: Do your clothes shrink after washing?
 
A: Our clothes are made to maintain their size and fit even after washing. 
 
6. Q: If the size I bought doesn’t fit me well, can I exchange it?
 
A: Yes, if the size you ordered does not fit, you can exchange it within 14-days. For more details, please refer to our Refund And Refund Policy Page

 

Payment

1. Q: What payment methods do you accept? 

A: We accept Visa, MasterCard, and American Express for all purchases.

2. Q: How do you ensure the security of my payment transactions? 

A: We use a 128-bit SSL security encryption to protect your transaction details. Your credit card information is not stored after completing your order; it is directly conveyed to our banking partners. For more information, please visit our Payment Method page.

Refund and Return Police

1. Q: What is your return policy? 
A: If you are not satisfied with your purchase, you can request a refund within 14 days of your order’s delivery date. Just get in touch with our customer service team. For more information, please visit our Refund and Return Policy page.
2. Q: What if I receive a faulty or damaged item? 
A: Please contact us within 14 days of receiving your order with details and photographs of the product defect. We will provide a full refund or exchange upon verification. More details can be found on our Refund and Return Policy page.
3. Q: What happens if my order never arrived? 
A: If your order does not arrive within the expected timeframe, please contact us immediately. If we confirm that the item was lost in transit, we will issue a full refund or resend the product. Learn more about our policy on our Refund and Return Policy page.

 

Shipping

1. Q: What is your shipping policy? 

A: We offer free shipping on all orders. Once your order is processed, our standard transit time is 2-5 business days. PLEASE NOTE: it can take up to 14 business days for custom orders. For more detailed information, please visit our Shipping Policy page.

2. Q: Can I track my order? 

A: Yes, once your order is shipped, a tracking number will be issued and sent to you via email. You can monitor your order’s journey on https://www.17track.net/en. Check our Shipping Policy page for more details.

3. Q: What happens if my goods are damaged or lost during transit? 

A: We take responsibility for any products that may be damaged or lost during transit. If you find your order damaged upon arrival, please contact us immediately. More details can be found on our Shipping Policy page.

4. Q: Do you charge for customs duties or taxes? 

A: Jersey Revival is not liable for any customs duties or taxes that may be levied on your order. All fees that may be imposed during or after shipping are the customer’s responsibility. For more information, please visit our Shipping Policy page.

5. Q: Which countries do you ship to? 

A: We proudly ship our jerseys to the United States. Detailed shipping information can be found on our Shipping Policy page.

Privacy Policy

1. Q: What personal information does Jersey Revival collect?

A: We collect your name, shipping and billing address(es), phone number, email address, and credit card number during the registration and ordering process. Additionally, we may ask for your country of residence and/or your organization’s country of operation, and your gender. We also utilize cookies and other technologies to speed up your navigation of the Site and track your Site usage. More details can be found on our Privacy Policy page.

2. Q: How does Jersey Revival use my personal information? 

A: We use your personal information to provide an efficient, meaningful, and customized shopping experience, process and fulfill your orders, communicate with you, and for internal marketing purposes. We do not share your personal information with outside parties. For more information, please visit our Privacy Policy page.

3. Q: How does Jersey Revival protect my personal information? 

A: We use physical, electronic, and administrative procedures to safeguard your personal information, including Secure Sockets Layer (SSL) for all financial transactions through the Site. Furthermore, access to your personal information is restricted only to employees who need access for specific job tasks. For more details, please check our Privacy Policy page.

4. Q: What if I want to update my personal information or opt-out of emails? 

A: You can request to correct or update your personal information, stop receiving emails, or disable your account to prevent any future purchases. Please email us at info@jerseyrevival.com  to make these requests. Alternatively, you can visit our Contact page for more information.

5. Q: How will I know if Jersey Revival changes its Privacy Policy? 

A: Any changes or updates to our Privacy Policy will be posted on our website. We encourage you to review our Privacy Policy from time to time to stay informed about our practices. More information can be found on our Privacy Policy page.

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